Terms and Conditions

When booking a session, please ensure you have read and understood the following cancellation policy in full:  

If for any reason cannot make your appointment, you must give at least 48 hours notice to reschedule. If you are met with unforeseen circumstances within the 48 hours of your scheduled appointment, you can absolutely reschedule, providing that you do so with as much notice as possible. If you choose to cancel your appointment, and do so at least 48 hours prior to your appointment, you will receive a refund in full. However, if you cancel your appointment within 48hrs or less of your scheduled booking, you agree to forfeit 50% of your payment. If you decide to cancel any less than 24 hours prior to your appointment, you will not be refunded. Please note that any refunds will be processed within 7-10 business days of your cancellation.  

Reschedules and/or refunds will NOT be offered if you do not show up for your appointment.  

Please note that I cannot move your appointment time if you are running late to your appointment or if you are needing to adjust the time to suit your needs. If you are running late, any time past your scheduled booking time will be deducted from the total duration of your session. Ensure you notify me if you are running late, for after 5 minutes if no notice given, your appointment will be cancelled.  

In confirming your purchase for one of our services, you are agreeing in your full capacity, that you have read & understood the above cancellation policy.